Adaptive Resilience Leadership
The Science of Leading Through The COVID-19 Pandemic
What is Adaptive Resilience Leadership?
Adaptive Resilience Leadership (ARL) is the practice of creating conditions that foster Adaptive Resilience in the workplace.
What is Adaptive Resilience?
Adaptive Resilience is the ability to continually adapt to and cope with a frequently changing or uncertain environment.
Why is Adaptive Resilience Leadership Important?
When your employees are dealing with continual negative stimuli, such as the COVID-19 pandemic has created, it triggers a very real and very serious physiological reactions of chronic anxiety, and emotional exhaustion. The negative impacts on employees and the workplace are insidious and continue to get worse if unaddressed.
ARL is a critical set of leadership practices and skills that counter the negative effects of emotional exhaustion. ARL:
- improves employee focus and productivity
- enables a more adaptive employee mindset
- facilitates learning and forward motion
- creates better customer service
- stimulates stronger team bonds
- increases employee loyalty and motivation.
What is Emotional Exhaustion?
Emotional exhaustion is the result of the brain receiving continual negative stimuli. The negative stimuli triggers the body’s natural fight-or-flight response, where the hypothalamus triggers the release of hormones to prepare the body for action.
Normally, the release of hormones stop once a perceived threat is over, then the brain and body recover and go back to normal. But when the threat stimuli is constant, even at low levels, the brain continues to release stress hormones and the recovery doesn’t take place. The body and brain are gradually drained of adaptive energy.
What are the Symptoms of Emotional Exhaustion?
- Lack of focus
- Reduced ability to learn or adapt
- Lack of empathy toward customers and co-workers
- Mood swings
- Inconsistent motivation
- Reduced productivity
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What is Resilience?
The Mayo Clinic defines resilience as the “ability to adapt well and recover quickly after stress, adversity, trauma or tragedy.” A resilient workplace is one in which, under those conditions, all individuals feel safe, and respond collaboratively, positively and productively.