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Outstanding Customer Service

The Outstanding Customer Service Blog

Your ultimate guide to Outstanding Customer Experience

Customer Service & Having Fun

customer service is fun

Customer service is all about how well we are able to connect with our customers.To boil it down to its essence -do your customers like you? It’s more important than you may think. The truth is, customers will forgive a lot of things that go sideways if they like us.

One company that makes a huge effort to ensure it’s high on the likeability scale is Canada’s WestJet. Here is a great April 1 Video they released that illustrates the kind of personality they like to project: Real, human, and fun too be around. Brilliant!

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Internal Customer Service Training

Internal customer service training

Three outstanding workshops that will:


  • Employee engagement, enjoyment and retention
  • Collaboration, team alignment, workflow and efficiency


  • Communication errors
  • Workplace stress
  • Workplace conflict
  • Employee turnover

Learn more about Belding Training’s globally-acclaimed Internal Customer Service training