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The Outstanding Customer Service Blog

Your ultimate guide to Outstanding Customer Experience

Don’t tell anyone about your bad experience – you might get fined!!

Well, this is going to fall in the top ten worst customer service stories this year.

Imagine staying at a hotel, having an unsatisfactory experience, then writing some negative comments on TripAdvisor.com.  Then imagine getting fined by the hotel!

Here’s the story about the Broadway Hotel in Blackpool England

I’d make a comment on how ridiculous this is, but none is really necessary!

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Internal Customer Service Training

Internal customer service training

Outstanding Training Courses that will:

IMPROVE:

  • Employee engagement, enjoyment and retention
  • Collaboration, team alignment, workflow and efficiency

IMPROVE:

  • Communication errors
  • Workplace stress
  • Workplace conflict
  • Employee turnover

Learn more about Belding Training’s globally-acclaimed Internal Customer Service training