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Outstanding Customer Service

Your ultimate guide to Outstanding Customer Experience

If A 4-Year-Old Can Get Call Centre Customer Service Right, Why Can’t Everyone Else?

call centre.jpgHere’s a really cute, fun and VERY poignant video about call centre customer service.  How come so many “professionals” struggle with something a 4-year-old seems to have no problems with?


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Internal Customer Service Training

Internal customer service training

Three outstanding workshops that will:


  • Employee engagement, enjoyment and retention
  • Collaboration, team alignment, workflow and efficiency


  • Communication errors
  • Workplace stress
  • Workplace conflict
  • Employee turnover

Learn more about Belding Training’s globally-acclaimed Internal Customer Service training