Belding Customer Service Quotient

Customer service quotient

Select the answer that best describes how you feel about the two statements. (This isn’t a “test,” so don’t look for what you think the ‘right’ answer may be.)

Important IMPORTANT:  If you are taking this assessment as part of a Belding Training course, make sure you record your final score for reference.

  1. Copy your results into your workbook (or on a blank sheet if you don’t have a workbook).
  2. Select the “View questions” option at the bottom. All of the questions, including your answers should now be visible.
  3. Print the page (ctl/p) so you can refer to the questions and answers later.


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