Belding Training has a thirty-year reputation as one of the top global training companies for customer service training, leadership development and enhancing workplace culture. Our award-winning courses, programs and workshops help you improve customer experience and reduce customer defection. Our leadership development programs give leaders and managers the skills for strategic decision-making, and for developing highly engaged, deeply loyal teams. We help you create an outstanding workplace.
You can’t take any chances with your learning initiatives. Your training has to be solid and designed to achieve your objectives. The content has to be current and meaningful to your people – and perfectly aligned to your business. The delivery has to engage and inspire.Â
That’s what we do.
Through our training and consulting services, we have helped some of the world’s largest (and smallest) organizations transform their customer experiences, their employee experiences, and their workplace cultures. We equip leaders at all levels with the skills, tools and mindsets for creating remarkable workplaces. We help diverse teams and siloed departments align for greater productivity and employee enjoyment.
We genuinely care about your success. Clients consistently say that the results from our customized training courses are the best they’ve ever experienced. (See some testimonials). We get invited back a lot.Â
If you are looking to enhance your team’s success or inspire your workplace, it would be our greatest pleasure to meet and to talk with you about it. Contact us today to set up a virtual or phone meeting.
We didn’t become a leading corporate training company by accident, and it didn’t happen overnight. We had to earn it. We knew from the very beginning that the only way we could be successful was by making sure our customers are successful, and that is what drives us. To ensure your success, we approach your training with four core principles:
We get a clear understanding of your organization, your vision and your teams, then deliver a memorable learning experience that gets the results you need.
Every concept, every skill and every mindset we introduce is aligned with supporting evidence, and relevant to your workplace.
Belding’s programs are brought to life by our highly-skilled, dynamic, certified trainers.
The learning doesn’t just end when the training does. Our powerful reinforcement components help people retain and master the skills in their live environments.
Belding’s globally acclaimed training programs are now available as open courses! Visit our catalogue of open courses in Customer Service, Leadership & Workplace Success and register today!