Customer Service Training & Leadership Training Programs
in Canada | USA | Asia | Europe

World-Class Employee Training & Development

Leadership, Customer Service, Workplace Culture

Belding Training - World-Class Employee Development Training

Unparalleled Engagement. Outstanding Results.

Every. Single. Time

Belding Training is a leading consulting and training company focused on employee and leadership development.  We help organizations improve their relationship with their customers and reduce customer defection.  We help leaders and managers develop highly engaged, deeply loyal teams.  We help you create outstanding workplaces.

You Need Training That Makes a Difference. That's What We Do.

You can’t take any chances with your learning initiatives.  Training has to be solid.  Designed to achieve the objectives.   The content has to be current and meaningful to your people, and perfectly aligned to your business. The delivery has to engage and inspire.  That’s what we do.

Our secret?  We care.

We’ve been creating and delivering memorable, powerful training for over 25 years.  We have helped some of the world’s largest (and smallest) organizations transform their customer experiences, and provided their leaders with skills, tools and mindsets for creating remarkable workplaces.  But the real secret to our success is that we genuinely care about your success.

We’ve consulted and delivered training programs in Canada, the U.S.A., Asia, Europe, Africa, the Caribbean and South Pacific.  Our clients consistently say that the results of Belding’s training programs are the best they have ever experienced. (See some testimonials). We get invited back a lot. 

If you are looking to enhance your teams performance, it would be our greatest pleasure to meet and to talk with you about it. Contact us today to set up a virtual or phone meeting.

Some of Belding's Employee Training and Manager Development Programs

Outstanding Customer Service Training
Customer Service Training
Globally-acclaimed Leadership Training
Leadership Training
Service Recovery Training
Service Recovery Training
Internal Customer Service Training
Internal Customer Service Training
Training to improve your speaking voice
Voice Mastery E-Learning
Adaptive Resilience training for the workplace
Adaptive Resilience Training

The 4 Reasons That Belding Training Programs Get Results

We didn’t become a leading employee development company by accident.  And it didn’t happen overnight.  We had to earn it.  We knew from the very beginning that the only way we could be successful was by making sure our customers are successful, and that is what drives us.  To ensure your success, we approach your training with four core principles:

Belidng Training results

1. The focus is on you

We get a clear understanding of your organization, your vision and your teams, then design a memorable learning experience that gets the results you need.

2. The training content will resonate

We leave nothing to chance. Every concept, every skill and every mindset we introduce is aligned with supporting evidence, and relevant to your workplace. Everything will resonate with your team.

3. The delivery is fantastic

Belding’s programs are brought to life by our highly-skilled, dynamic and engaging trainers.  They all share two traits: Deep expertise in the subject matter, and 100% focus on your success.

4. The training will stick

Our on-site courses don’t just end when the workshops do. They include powerful reinforcement components to help your people retain, practice and master the skills in their live environments.