Customer Service Training & Leadership Training Programs
in Canada | USA | Asia | Europe
- 1 (613) 836-3559
- info@beldingtraining.com
Customer Service Training & Leadership Training Programs
in Canada | USA | Asia | Europe
Belding Training is an industry-leading training company focused on employee, leadership and workplace culture development. We help you improve your relationship with your customers and reduce customer defection. We help your leaders and managers develop highly engaged, deeply loyal teams. We help you create outstanding workplaces.
You can’t take any chances with your learning initiatives. Training has to be solid. Designed to achieve the objectives. The content has to be current, meaningful to your people, and perfectly aligned to your business. The delivery has to engage and inspire. That’s what we do.
We have helped some of the world’s largest (and smallest) organizations transform their customer experiences. We have equipped leaders at all levels with the skills, tools and mindsets for creating remarkable workplaces.
The secret to our success is that we genuinely care about your success. Clients consistently say that the results of our training programs are the best they have ever experienced. (See some testimonials). We get invited back a lot.
If you are looking to enhance your team’s performance, it would be our greatest pleasure to meet and to talk with you about it. Contact us today to set up a virtual or phone meeting.
We didn’t become a leading employee development company by accident. And it didn’t happen overnight. We had to earn it. We knew from the very beginning that the only way we could be successful was by making sure our customers are successful, and that is what drives us. To ensure your success, we approach your training with four core principles:
1. The focus is on you
We get a clear understanding of your organization, your vision and your teams, then design a memorable learning experience that gets the results you need.
2. The training content will resonate
We leave nothing to chance. Every concept, every skill and every mindset we introduce is aligned with supporting evidence, and relevant to your workplace. Everything will resonate with your team.
3. The delivery is fantastic
Belding’s programs are brought to life by our highly-skilled, dynamic and engaging trainers. They all share two traits: Deep expertise in the subject matter, and 100% focus on your success.
4. The training will stick
Our on-site courses don’t just end when the workshops do. They include powerful reinforcement components to help your people retain, practice and master the skills in their live environments.