Stand Out
With Outstanding Customer Service Training
A Customer Service Training Company That Makes A Difference
Belding's customized leadership and customer service training programs help companies and teams stand out with the experiences they deliver to their customers. Our powerful, globally acclaimed programs and workshops introduce skills that enhance service cultures and create passionate customer-focused workplaces.
Experts Who Help You Get To The Next Level
Nobody knows customer experience and customer service better. We have been researching, training and writing about it for over 25 years. We have designed and delivered customized customer service training programs in Canada, USA, Caribbean, Asia, Europe and Africa. Our clients consistently say that the results of Belding's programs are the best they have ever experienced (See some testimonials). We get invited back a lot.
Belding takes the time to learn about your organization, what your customers' expectations are and the challenges your teams face. We find out exactly what skills will help your team create WOW moments for your customers, then design engaging, memorable programs around them. Then, we support the training with coaching, powerful blended-learning components and ongoing reinforcement.
Whether you just are looking for a one-day workshop for your team, or a comprehensive and sustainable culture change for your entire organization, we make sure the skills are on-target. And we make sure they stick.
Belding's Outstanding
Training Programs
Outstanding Customer Service Courses: Sample Outlines
- Foundational Customer Service
- Advanced Customer Service
- Master Level Customer Service
Learn more about Belding Training, and how we can help your company and teams Stand Out.
You can email us at inquiry@beldingtraining.com or, better still, call us at 1-613-836-3559. With a brief conversation we will be able to tell you if our programs are a fit for your organization.
Meet Shaun Belding: Customer Service Expert & Speaker
BLOG POST: Video Review of The Journey to WOW!
25 October 2018: Called "one of the best books on customer service for 2018," Shaun Belding's new book, "The Journey to WOW: the path to outstanding customer experience and loyalty" is getting fantastic reviews! : ...READ MORE