How Customer Service Helped One Shopping Center Stand Out Against The Competition
Marketing a Shopping Center is a challenge. Traffic levels are traditionally dependent on the location of a center and the selection of its retailers. It’s hard to find a way to stand out in consumer’s minds. But when new, aggressive competition is on the brink of becoming a reality, it is critical that a center find a competitive difference that will keep their consumers coming back.
This Case Study examines how one Shopping Center leveraged enhanced Customer Service retain their share of market and their customers’ loyalty.
Download the shopping center case study