Module 4 Powerpoint Slides
Adobe PDF Format DOWNLOAD PowerPoint Format This PowerPoint deck is authorized for use only by participants of the Belding Training Outstanding Internal Customer Service Leadership program. The images within this PowerPoint are not licensed for use outside of BOOMI and this program. DOWNLOAD
Module 4 Zoom Video
Module 3 Zoom Video
Module 3 Powerpoint Slides
Adobe PDF Format DOWNLOAD PowerPoint Format This PowerPoint deck is authorized for use only by participants of the Belding Training Outstanding Internal Customer Service Leadership program. The images within this PowerPoint are not licensed for use outside of BOOMI and this program. DOWNLOAD
Talk Judo – persuasion and conflict resolution
Talk Judo is Belding Training’s tactical approach to conversations that involve persuasion, mediation and resolution. The link below will take you to a download of some of the most common and effective strategies. Download Talk Judo
Recording Gallery
Below you will find the Zoom recordings for the Training modules you attended. Grabango BAM Leadership Module #1 https://vimeo.com/718126532 Grabango BAM Leadership Module #2 https://vimeo.com/718135386 Grabango BAM Customer Success Module #1 https://vimeo.com/718129953 Grabango BAM Customer Success Module #2 https://vimeo.com/718138217 Grabango BAM Customer Success Module #3 https://vimeo.com/718140820
BAM Customer Success PowerPoint
Download PDFs of all PowerPoint Slide Decks You can download PDF’s of PowerPoint presentation from each of the six sessions you attended. NOTE: If you would like the complete PowerPoint presentations in PPT format, please contact Belding Training. BAM Customer Service 1 BAM Customer Service 2 BAM Customer Service 3 BAM Leadership 1 BAM Leadership […]
Nobelus – The Customer Who Gives You A Million Dollars
Remember Customers’ Names! One of the most effective ways to create a strong, positive connection with your customers, is to remember and use their names. It will also make you really stand out. HOW? WELL – IMAGINE YOU CUSTOMER TOLD YOU THIS: If I were to tell you that my name was Manfred, and that […]
Nobelus – How to Read Your Customer Service Quotient Score
CUSTOMER FOCUS INTEGRITY RELATIONSHIP-BUILDING How to Interpret Your Customer Focus Score 74% -100% A higher customer-focus score means that your customers believe that you genuinely care about them, and that they are important to you. Customers enjoy working with you because you welcome them and make them comfortable. 41% – 73% A moderate customer-focus score […]
#1. The Impact We Have on Others
Micro-Module #1 The Impact We Have on Others This is a refreshing, 10-minute session you can run with your team to stimulate discussion on the impact they have on the Nobelus culture. It is in PDF format, and you can download it with the button below Have fun! Download Micro-Module #1
