Belding’s customer service and sales training programs has helped wireless companies achieve profound results. One of our clients was able to achieve over 40% increases in gross margins after just two months of piloting a program. Within two years, the company’s improvement in customer experience led to it ranking in the top 20 employers in the country.

The  reality, however, is that the customer experience in most wireless stores is mediocre at best.  So, when your team delivers consistently awesome experiences, you stand out in peoples minds. People talk about you in a good way. They share their stories about you on social media. They come back.