elearning courses in leadership and customer service

e-Learning Solutions

Live remote training | self-paced learning

E-learning Courses and Remote Learning

Belding Training’s dynamic e-learning programs are designed with the learner in mind. The skills introduced in each course a evidence-based, effective and can me applied immediately. They include meaningful exercises and resource material.  And, perhaps most importantly, they aren’t boring.

Each course is 100% supported by the Belding team. Have a question? Wondering how to apply the skills to your specific situation? Looking for clarification, or related, specific insight? We are there for you.

New courses are being added on an ongoing basis, so check back regularly – or drop us a line asking us to keep you updated!

BOOMI Internal Customer Service Leadership

Outstanding Customer Service

Dermalogica's Outstanding Customer Service Training

Your Customer Service Quotient

Customer Service Quotient

Outstanding customer service is critical to the success of all organizations. One of the great myths of customer service, however is that it is common sense. Nothing could be further from the truth.

The Belding Group’s study of outstanding customer service providers revealed a common collection of skills, mindset and behaviors that contribute to their success.

This self-assessment is to help you gauge your adoption of these attributes. It is part of Belding Training’s globally acclaimed Outstanding Customer Service training.

Leadership Charisma Quotient

Leadership Charisma Quotient

Charisma is a very important attribute for people in leadership positions. The skills, mindset and behaviors that charismatic people share play a significant role in your ability to coach, engage, inspire and set the performance pace in your workplace. This assessment is part of Belding Training’s globally acclaimed Outstanding Leadership training.

Virtual training on resilience

Adaptive Resilience Assessment

Is emotional exhaustion having an impact on your work and well-being? Take this short assessment to see if it is affecting you, and if you need to develop your adaptive resilience.

Outstanding Customer Service Training

Connecting With Customers – Every Time

Voice Training

Voice Mastery Training for Telephone & Business

Voice Mastery is a powerful, one-of-a-kind program that will help you take your communications to the next level. It is ideal for people in customer service, sales, management, operations and more!