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The Outstanding Customer Service Blog

Blog about customer service and customer experience

Customer Service Tips, Tools, Trends & Insights

The Outstanding Customer Service Blog is a collection of tips, tools, trends and insights on customer service and customer experience.

Customer service is a critical component to organizational success. It accounts for 83% of positive word-of-mouth and social media conversations involving your company — and it’s not just a department. It’s everywhere. That’s why this blog isn’t just written for customer service trainers, managers or professionals. It’s written for everyone who works in a customer-focused environment. Enjoy!

Recent Blog Posts:

Customer Service 2025 Burger King

The Top 10 Best Customer Service Stories of 2025

We are excited to announce the Top 10 Customer Service Stories from 2025!

Every year, Belding Training collects hundreds of examples of outstanding customer service from around the world. We use these as reference points to highlight customer service skills in our customer service training programs, and real-life support examples in our CX consulting practice.

Here is out annual Top 10 Customer Service Stories from 2025! This is a list of awesome and inspirational customer experiences that highlight the difference we can make to the people around us.

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