Customer Service Training & Leadership Training Programs
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Customer Service Training & Leadership Training Programs
in Canada | USA | Asia | Europe
Home » Tactical Leadership
The Tactical leadership development workshop is for leaders who are responsible for achieving business targets, and directing and allocating teams and resources
LIVE/VIRTUAL:
FOUR
2-hr Modules
INTERACTIVE
Yes
8 HOURS
Total Duration
4 WEEKS
Reinforcement
LIVE/ON-SITE:
ONE
8-hr Workshop
INTERACTIVE
Yes
1 DAY
Total Duration
4 WEEKS
Reinforcement
PREREQUISITES: NONE
This course introduces the principles of problem solving, root cause analysis and situation diagnostics. It explores the most effective ways to identify and deploy resources to achieve measurable results.
This course will be customized to your specific organizations, including examples, case studies and relevant skills.
If you would like to blend content from another of our courses, or add content to address specific needs, we can do that too.