Training for Customer Service , Leadership & Workplace Culture
in Canada | USA | Asia | Europe

Training for Customer Service

Live, In-Person and Virtual Programs

s star customer service rating

Customer Service Training Companies Rely On

You want to deliver world-class experiences. To do this, your customer service training programs need to be world-class, and completely align with your company and resonate with your team. They need to focus on evidence-based customer service skills and mindsets. To stick, customer service training also needs to be enjoyable and memorable.That’s what we do. But don’t take our word for it, see what our clients have to say.

Learning Content Customized for Your Team

We design and deliver programs for companies around the world. We are subject matter experts in customer experience who ensure that every skill we introduce is solid, relevant and immediately useful. Choose from one of our existing courses, or let us build a highly customized solution for the specific needs of your organization.

Training course options

See Our Courses

Connect with Customers
Connecting With Customers
Communication skills for customer service
Communication Skills For Customer Service
Mastering wow in customer service
Mastering WOW in Customer Service

Company-wide CX Initiatives

We’ve been designing and delivering training for customer service for over 30 years. We have worked with companies in a broad cross-section of industries. If you are looking for a fully customized learning solution aligned with the specific needs of a single department, or a large-scale program for entire company, contact us to learn more.

On-site, Live-Online and E-learning

Select the course you want for your team, and let us know if you prefer  we come to you for a live session, or a virtual classroom. See the difference between the options. We also have select courses in a self-directed e-learning format.

"A World-Class Organization"

“The training that Belding developed and delivered is outstanding and our organization has benefited tremendously. They are a world class organization that exceeded out expectations. I would highly recommend them to any organization.”
– Gold’s Gym

Included with Every Course:
Training reinforcement
Customized 4-8 week reinforcement
Customized Company Learning Portal
Certificates
Certificates

Live, Online Customer Service Training Schedule

Belding now offers its award-winning customer service training in two-hour open courses. Check out the full schedule and register today!

The six pillars of customer service are the foundation of our course content.

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