You want to enhance your service levels. To do this, your training for customer service needs to completely align with your company and resonate with your team. It needs to inspire your people to adopt evidence-based skills and mindsets for creating outstanding experiences. It needs to be enjoyable, memorable, and genuinely help your employees and company stand out.
That’s what we do. But don’t take our word for it, see what our clients have to say.
Belding Training designs and delivers customer service training solutions for companies around the world. We are subject matter experts who ensure that every program we create is solid, relevant and immediately useful. You can choose from one of our existing courses, or we can build a highly customized course for the specific needs of your organization.
We’ve been designing and delivering training for customer service for over 30 years. We have worked with companies in a broad cross-section of industries. If you are looking for a fully customized training program aligned with the specific needs of a single department, or a large-scale program for entire company, contact us to learn more.
Select the courses you want for your team, and let us know if you prefer a trainer coming to you for a live session, or a virtual classroom. See the difference between the options. We also have select customer service courses in a self-directed e-learning format.
“The Customer Service program that Belding developed and delivered is outstanding and our organization has benefited tremendously. They are a world class organization that exceeded out expectations. I would highly recommend Belding Training to any organization.”
– Gold’s Gym
The six pillars of customer service are the foundation of our course content.