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A great example of WOW customer service

A Great Example of WOW Customer Service

This is one of the most beautiful examples of WOW customer service I have ever seen.

It’s not a story of someone leaping tall buildings, stopping bullets with his teeth or any other such magical feat. It’s the story of someone whose caring and kindness made a profound and lasting impression on a little girl and her family. This video will be the best three minutes and twenty-two-seconds you will see all day – I promise


This is what WOW experiences are all about. This fantastic story about the actions of  Publix employee Gilnet Sainvil reaches to the very heart of creating loyalty.

The thing is, every one of us — you, me —  everyone — has the ability to make differences like these in the lives of others. All we have to do is make the effort.

Mr. Sainvil gives us all something to think about – and something to aspire to.

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Internal Customer Service Training

Internal customer service training

Outstanding Training Courses that will:


  • Employee engagement, enjoyment and retention
  • Collaboration, team alignment, workflow and efficiency


  • Communication errors
  • Workplace stress
  • Workplace conflict
  • Employee turnover

Learn more about Belding Training’s globally-acclaimed Internal Customer Service training