Training for Customer Service , Leadership & Workplace Culture
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Training for Customer Service , Leadership & Workplace Culture
in Canada | USA | Asia | Europe
Home » Introduction to Supervising
An in-person or live-virtual course to help new supervisors and managers succeed in their roles.
LIVE/VIRTUAL:
TWO
2-hr Modules
INTERACTIVE
Yes
4 HOURS
Total Duration
4 WEEKS
Reinforcement
LIVE/ON-SITE:
ONE
4-hr Workshop
INTERACTIVE
Yes
1/2 DAY
Total Duration
4 WEEKS
Reinforcement
PREREQUISITES: NONE
The transition to a supervisor role can be challenging, and it can be a steep learning curve. To succeed, a supervisor needs to develop a broad range of diverse skills for dealing with people, managing workloads, meeting deadlines, overcoming challenges and finding ways to continually improve.
This course gives new supervisors strategies and skills for seamlessly transitioning to their role. It will help them develop the confidence and competence to succeed.
This course will be customized to your specific organizations, including examples, case studies and relevant skills.
If you would like to blend content from another of our courses, or add content to address specific needs, we can do that too.