The Relentless Support Leadership Model

6 Pillars of Customer ServiceTraditional coaching is dead.  The process for using feeedback to improve employee performance just doesn't work as well as we would like.  What does work is FeedForward, and a simple, motivational process that helps your team get better every day.  Belding Training's groundbreaking Relentless Support workshops and leadership model achieved dramatic, measurable results.  See one case study here.

This workshop is delivered in one and two-day formats.  The outcomes include:

  • Greater employee engagement
  • More positive work environments
  • Significantly higher productivity and employee satisfaction
  • Greater employee retention



Other Belding Training Leadership Training Workshops

Leading a Customer-Focused Culture

Leading a Team Through Change

The Keys To Charismatic Leadership

For more details on Belding's Relentless Support training, and the significant, measureable results it delivers, contact us today

“Honestly the best training I have ever attended, with a set of tips that I will be able to implement now in my daily activities. Thank you!”
RAND Corporation

See more of what our customers have to say about Belding Training programs

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One of the most critical components for standing out in customer service is the the ability to recover from service failures, and deal with difficult people and situations.  2014 research by The Belding Group identified that seven-out-of-ten "Wow" customer experiences began with a service failure.

Talk Judo gives your team powerful skills for effective persuasion, and for turning negative situations into positive outcomes.    Find out more here.

Leadership Training That Supports Customer Service

Countless studies demonstrate the payoff of a highly engaged workforce.  This dynamic leadership workshop transfers core skills for engaging and motivating employees turning negative situations into positive outcomes.    Find out more here.

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This high-level workshop introduces the proven principles of creating a culture that creates consistently high customer experiences. The results? Greater customer satisfaction and greater employee retention.  Find out more here.


Belding Training is a division of The Belding Group of Companies Inc.

To learn more about how we can help your organization Stand Out in customer service, leadership and workplace performance, contact us at 1-613-836-3559;

Our global head office is in Ottawa, Canada


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