Training for Customer Service , Leadership & Workplace Culture
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Training for Customer Service , Leadership & Workplace Culture
in Canada | USA | Asia | Europe
Home » The Successful Retail Manager
An in-person or live-virtual workshop to help retail managers successfully manage staff, meet targets and plan for future success
LIVE/VIRTUAL:
FOUR
2-hr Modules
INTERACTIVE
Yes
8 HOURS
Total Duration
4 WEEKS
Reinforcement
LIVE/ON-SITE:
ONE
Full-Day Workshop
INTERACTIVE
Yes
1 DAY
Total Duration
4 WEEKS
Reinforcement
PREREQUISITES:Â FOUNDATIONAL LEADERSHIP
A retail manager wears a lot of hats, and has to have a lot of skills to be successful. They have to ensure operational details are executed flawlessly, and they have to lead and develop a proactive, customer-focused team.
This course provides retail managers with a clear understanding of how to balance and execute the core elements of their role.
They will learn how to make high value decisions in their use of time and resources, and focus on the best outcomes for their store.
This course will be customized to your specific organizations, including examples, case studies and relevant skills.
If you would like to blend content from another of our courses, or add content to address specific needs, we can do that too.