Training for Customer Service & Leadership Development
in Canada | USA | Asia | Europe
- 1 (613) 836-3559
- info@beldingtraining.com
Training for Customer Service & Leadership Development
in Canada | USA | Asia | Europe
Strong customer relationships, built on trust, create customer loyalty. This results in repeat business and powerful word-of-mouth—and is achieved by ensuring your people have the right customer service skills and mindset.
That’s what we do. Our live, instructor-led customer service training—delivered in-person, on-site, or live-virtual—has helped companies around the world take their customer experiences to the next level. Our courses are precisely customized, highly interactive, enjoyable, and immediately useful. Do they make a difference? See what our customers have to say.
Improving an organization’s customer experience often involves more than just external customers. Internal customer service, people leadership, handling difficult situations, and service recovery are equally important — and they’re a big part of what we do.
“I’ve seen a lot of customer service programs, and Belding’s is by far the best in every respect”
– Dermalogica
Belding Training’s Trust-Based Service model is built on what truly drives loyalty — trust. It applies the core drivers of Caring, Competence and Integrity to transform everyday service into lasting customer relationships.
Belding now offers its award-winning training in two-hour open courses. Check out the full schedule and register today!
The six pillars of customer service are the foundation of our course content.
